How to Reactivate Student Accounts

Once a student has 4 failed login attempts, the account will become inactive. Teachers can reactivate student accounts from the class roster.

  1. From your dashboard, locate the student's class and select Roster
  2. Students whose logins have become inactive will display as grayed out with a red exclamation point to the left of their names. 
  3. Locate the inactive student and select Enable.
  4.  This will activate the account. 

If you would also like to change or reset the student password, select the student's hidden password from the roster.

After you select the password, you will see a pop-up box with 2 options. You can either type a new password or select Refresh to autogenerate a new password.

A. To set a specific password, type the new password in the box and select Save. Please note that you will not see the password you type. It will be hidden and look like what you see in the image below. 

B.  To set an autogenerated password, select Refresh, make a note of the autogenerated password, and select Save

*Editing student accounts is only applicable if your district does not use a single sign-on such as ClassLink or Clever to access Gallopade.

 

If you need how-to instructions for edit student first names, last names or usernames, please go to: https://support.gallopade.com/how-to-edit-a-student-name-or-username